Privacy Policy

Last updated: January 2024

EDEWOR & CO. ("we," "us," or "our") is committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services.

1. Information We Collect

Personal Information

We may collect the following personal information:

  • Name, email address, phone number, and postal address
  • Government-issued identification (passport, NIN, driver's license)
  • Date of birth, nationality, and occupation
  • Company and business information
  • Payment and billing information
  • Communication records with our team

Automatically Collected Information

When you use our website and portal, we automatically collect:

  • IP address and browser type
  • Device information and operating system
  • Pages visited and time spent on site
  • Referral source and exit pages
  • Cookies and similar tracking technologies

2. How We Use Your Information

We use your information to:

  • Provide and improve our legal services
  • Process your applications with government agencies
  • Communicate with you about your matters
  • Send service updates and notifications
  • Process payments and maintain accounts
  • Comply with legal and regulatory requirements
  • Analyze and improve our services
  • Prevent fraud and ensure security

3. Legal Basis for Processing

We process your personal information based on:

  • Contractual necessity: To perform our services as agreed
  • Legal obligation: To comply with regulatory requirements
  • Legitimate interests: To improve our services and communicate with you
  • Consent: For marketing communications and optional services

4. Information Sharing

We may share your information with:

  • Government agencies: CAC, Trademarks Registry, and other regulatory bodies as required for your applications
  • Service providers: Payment processors, cloud storage providers, and communication platforms that help us deliver services
  • Professional advisors: When necessary for legal, accounting, or auditing purposes
  • Legal requirements: When required by law, court order, or regulatory authority

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

5. Data Security

We implement appropriate technical and organizational measures to protect your information, including:

  • Encryption of data in transit and at rest
  • Secure access controls and authentication
  • Regular security assessments and updates
  • Employee training on data protection
  • Incident response procedures

However, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as necessary to:

  • Provide our services and fulfill our contractual obligations
  • Comply with legal, regulatory, and professional requirements
  • Resolve disputes and enforce our agreements

For legal matters, we typically retain records for a minimum of 7 years after the matter is concluded, as required by professional regulations.

7. Your Rights

Subject to applicable law, you have the right to:

  • Access your personal information
  • Correct inaccurate or incomplete data
  • Request deletion of your data (subject to legal retention requirements)
  • Object to or restrict certain processing
  • Data portability
  • Withdraw consent where processing is based on consent

To exercise these rights, please contact us at privacy@edewor.co.

8. Cookies and Tracking

We use cookies and similar technologies to:

  • Remember your preferences and settings
  • Authenticate your session
  • Analyze website traffic and usage
  • Improve user experience

You can control cookies through your browser settings. Disabling certain cookies may affect the functionality of our services.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these sites. We encourage you to read the privacy policies of any third-party sites you visit.

10. Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take steps to delete it.

11. International Transfers

Your information may be transferred to and processed in countries other than Nigeria for cloud storage and service provision. We ensure appropriate safeguards are in place for such transfers in compliance with applicable data protection laws.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

13. Contact Us

For questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact:

Data Protection Officer
EDEWOR & CO.
1B Point Road, Apapa Quays
Lagos, Nigeria
Email: privacy@edewor.co
Phone: +234 810 683 4610